Wednesday 19 June 2019 | water-kit.net: The search engine for water buyers

01 Feb 2019

Harlands' effective solutions deliver improved income

Supplier: Harlands Group

More Harlands Group details
Harlands work with over 2,000 UK sites to deliver membership payment management services and process over 2 million memberships per month
Managing memberships and admin can be time and resource intensive taking your staff away from what they do best – engaging with customers. Compromising customer experience in the age of customer-centricity can be fatal to any business.

There is a better way.

Outsourcing membership management to specialists who empower you with professional support, intelligent insight and smart technology means you optimise your processes and utilise your staff where they are most effective - providing quality brand experience.

Harlands work with over 2,000 UK sites to deliver membership payment management services - processing over 2 million memberships per month. Through extensive work with leisure trusts, management operators and university gyms, Harlands offer simple, effective solutions that deliver improved income, decreased defaulters and increased sales, while allowing staff to focus on engaging with members.

Barnsley Premier Leisure (BPL) were looking for a robust membership management solution that would give them an improved service.

In 12 months, Harlands delivered a significant uplift in revenue by increasing recovered member arrears and reduced defaulters by nearly 50 per cent.

"Harlands has helped us to deliver a smoother joiner journey and we’ve seen a big increase in our web sales which now stands at an impressive 25 per cent," says Rachel Rinkcavage, corporate sales manager.

"The amount that we have been able to recover has allowed us to continue our reinvestment back into the facilities for the benefit of our customers," she added.

To see how working with Harlands could benefit you, please contact us on 01444 449 157, email us at sales@harlandsgroup.co.uk or go to www.harlandsgroup.eu



Supplier: Harlands Group
Haywards Heath West Sussex UK
Flexible direct debit collection, administration and finance.
Web: www.harlandsgroup.eu

Click here to visit Harlands Group's leisure-kit listing


Connect with
water-kit.net
Magazine:
View issue contents
Sign up:
Instant Alerts/zines

Print edition
 

Find the right products and services for your company
News search
 
Advertise your products
on the leisure-kit Product Report
And reach over 57,000 leisure buyers

Call
+44 (0)1462 431385
 
Trends

Introducing Gen Z

How will this tech-savvy, social media-driven generation affect your business?
View feature>>
Catalogue gallery
 
Company profile
 
Wattbike

The versatility and reliability of the Wattbike brand has made it the go-to indoor cycling range for all health and fitness needs.
View full profile>>
 

To advertise your product and reach over 57,000 leisure buyers call
+44 (0)1462 431385 or email water-kit@leisuremedia.com
Water jobs
Powered by
leisureopportunities.com
Recreation Assistant (Lifeguard)
Salary: Up to £18,305 per annum
Location:Cambridge, UK
Company: GLL
More>>
Compliance Manager
Salary: Competitive
Location:Bristol, UK
Company: Parkwood Leisure
More>>
Recreation Assistant (Lifeguard)
Salary: Up to £22,008 pa
Location:Shadwell, London, UK
Company: GLL
More>>
Sales Manager
Salary: £25,000 per annum plus OTE
Location:Bexleyheath, UK
Company: Lex Leisure
More>>
 
Water news
Powered by
leisureopportunities.com
18 Jun 2019
Major gamer-themed amusement park to tap into Chinese gaming craze

ITEC Entertainment is developing a major new theme park in China based on video gaming, seeking to capitalise on a Chinese market with tens of millions of devoted gaming fans and hundreds of millions of people with a more casual interest.
More>>
18 Jun 2019
Cedar Fair acquires Schlitterbahn brand and two Texas waterparks

Cedar Fair has announced the acquisition of waterpark operator Schlitterbahn, gaining two new Texas waterparks in the process.
More>>
 
Diary dates
Powered by
leisurediary.com
19-22 Jun 2019
SPATEC Europe

Grand Hotel Dino Baveno
Italy
More>>
25-27 Jun 2019
BALPPA Summer Conference 2019

The Balmer Lawn Hotel and Carey’s Manor Hotel New Forest
United Kingdom
More>>
27-30 Jun 2019
SHINE

Anaheim Marriott Anaheim
United States
More>>
 
Property & tenders
Powered by
leisureproperty.com
Sale of Exceptional Development Site – Portugal's first truly holistic wellness retreat
Location:
Company:Cadavais Investimentos Turisticos
More>>
Investment opportunity in British Padel
Location:
Company:Will to Win
More>>
TO LET: ESTABLISHED OUTDOOR ACTIVITY CENTRE
Location:
Company:Savills
More>>

 

To advertise your product and
reach over 57,000 leisure buyers
call
+44 (0)1462 431385

Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd