|171 East Liberty Street
||+1 416 259 0715
||+1 416 352 5511
Founded in 2000, ResortSuite is owned by
Frank Pitsikalis, its founder and CEO. The
company maintains a key employee stock
Main services and products
• ResortSuite SPA: software to manage and
operate the most complex spa operations.
• ResortSuite PMS: software to
manage room reservations.
• ResortSuite F&B: software to
manage dining areas and venues.
• ResortSuite WEB: online booking
engine allowing guests to book spa
services, classes, room reservations, view
member statements, book tee times, and
purchase ski lift tickets and gift cards.
• ResortSuite CONNECT: email
automation and e-marketing tool.
Additional services and products
ResortSuite MOBILE is a branded mobile app
that enables guests to book spa services and
classes, activities, room reservations and golf
tee times, and it also features a new ski lift
ResortSuite SOCIAL is a Facebook app,
enabling guests to book spa services, classes,
activities, golf tee times and ski lift tickets
from a property’s Facebook Fan Page.
And ResortSuite DASHBOARD monitors
KPIs across all operations to ensure it is possible
to make better business decisions.
Best of breed spa software that is fully
integrated with a full suite of modules to
completely run an entire resort, hotel, club or
The SPA module features:
• Easy and intuitive bookings
• Drag-and-drop spa appointment
• Easy and fast group-booking feature
• Recipe-level inventory management
• Layered employee compensation/
• E-marketing and email automation
• Real-time yield/revenue
Where in the world
The US, Canada, Mexico, the UK, Europe and
the Middle East.
OMNI La Costa; OMNI Barton Creek; OMNI
Grove Park; Hershey Resorts; Palms Casino
and Glen Ivy Spa, US; Champneys, UK; Rancho
la Puerta, Mexico; Jumeirah, worldwide; Spa
Eastman, Ste Annes and AVEDA, Canada.
2014/15 trade shows
ISPA; HITEC; CMAA; SPATEC; HTNG; BITAC;
and The Global Spa and Wellness Summit.
Plans for 2014/15
ResortSuite will continue to launch apps
within the ResortSuite OPS (operations)
framework. ResortSuite OPS uses tablet-based
devices to deliver cost-eective and highly
specific functional use cases.
The Spa Check-In App will be launched at
HITEC to add to TabletSide POS and Hotel
Major spa projects working on in 2014/15
The Breakers Palm Beach, additional OMNI
Hotels & Resorts properties and a number of
5-star resorts in the U.S.
What the clients say
“Glen Ivy welcomes over 200,000 Guests and
provides 100,000 Spa Services annually along
with multiple other oerings in various outlets
across property. After 153 years of operations,
ResortSuite has been instrumental in helping
Glen Ivy bridge to our next 153 years of serving
Jim Root, CEO/President, Glen Ivy Hot Springs