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Company profile

Serco Leisure
Address:
Lancer House
38 Scudamore Road
Leicester
Leicestershire
LE3 1UB
United Kingdom
Tel: +44 0116 240 7500
Fax:
Website: https://www.serco.com/uk/sector-expertise/citizen-services/leisure-services
 

Aqua Aerobics at Ladywood Leisure Centre

Personal Trainer at Erdington Leisure Centre

What we can do for you
Founded in 1988, Serco Leisure Operating Limited is one of the UK’s leading national operators of leisure centres, destination venues and elite sporting facilities.

In 2021, we were named ukactive’s Outstanding Organisation of the Year.

Working collaboratively with independent charitable trusts, including our national partner More Leisure Community Trust, we operate over 40 facilities on behalf of Local Authority clients and Sport England.

Serco Leisure is part of Serco’s UK Citizen Services business, which generates revenues in excess of £350m pa and employs more than 6,000 staff.

Key products and services
We manage Local Authority gyms and pools on behalf of councils in England, Northern Ireland and on the Channel Island of Jersey, but our breadth of experience covers many other areas, including the operation of prestige National Sports Centres such as Bisham Abbey and Lilleshall, venues where elite and community sport come together.

Since 2018, in partnership with the More Leisure Community Trust and on behalf of the national charity for wheelchair sport WheelPower, we have been the proud operator of Stoke Mandeville Stadium, the birthplace of the Paralympic movement.

Our national centres are not just sporting venues. At Lilleshall, we offer a boutique hotel experience in our Main House, and fine dining in Chapters Restaurant, while the National Water Sports Centre in Nottingham offers an award-winning campsite and range of all-family activity options including paddleboarding, kayaking, Archery Combat and the Lagoon Wipeout inflatable.

These centres are also home to various major sporting NGBs, including British Gymnastics and England Hockey.

We’re the company responsible for the original design and build for Transport for London’s successful cycle hire scheme and have provided, maintained and distributed the bikes, since the scheme’s launch. In 2022, we added e-bikes to this popular scheme.

In 2021 we launched a cycle hire scheme in the West Midlands, which has 1,500 bikes, comprising 1,350 pedal and 150 e-bikes, available for hire across the region. So far, the scheme has recorded half a million journeys with riders travelling over 1.2 million km collectively.
 
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