Wednesday 23 September 2020 | water-kit.net: The search engine for water buyers

01 Feb 2019

Harlands' effective solutions deliver improved income

Supplier: Harlands Group

More Harlands Group details
Harlands work with over 2,000 UK sites to deliver membership payment management services and process over 2 million memberships per month
Managing memberships and admin can be time and resource intensive taking your staff away from what they do best – engaging with customers. Compromising customer experience in the age of customer-centricity can be fatal to any business.

There is a better way.

Outsourcing membership management to specialists who empower you with professional support, intelligent insight and smart technology means you optimise your processes and utilise your staff where they are most effective - providing quality brand experience.

Harlands work with over 2,000 UK sites to deliver membership payment management services - processing over 2 million memberships per month. Through extensive work with leisure trusts, management operators and university gyms, Harlands offer simple, effective solutions that deliver improved income, decreased defaulters and increased sales, while allowing staff to focus on engaging with members.

Barnsley Premier Leisure (BPL) were looking for a robust membership management solution that would give them an improved service.

In 12 months, Harlands delivered a significant uplift in revenue by increasing recovered member arrears and reduced defaulters by nearly 50 per cent.

"Harlands has helped us to deliver a smoother joiner journey and we’ve seen a big increase in our web sales which now stands at an impressive 25 per cent," says Rachel Rinkcavage, corporate sales manager.

"The amount that we have been able to recover has allowed us to continue our reinvestment back into the facilities for the benefit of our customers," she added.

To see how working with Harlands could benefit you, please contact us on 01444 449 157, email us at [email protected] or go to www.harlandsgroup.eu



Supplier: Harlands Group
Haywards Heath West Sussex UK
Harlands Group is the leading provider of membership management services to leisure operators, processing over 2.3 million Direct Debits monthly. We do more than process payments, we make life easier and help our clients:

• Earn optimal income on each membership sold – reducing defaulters by 40% or more
• Access a flexible, customisable online joining solution • Reduce internal administration time and cost
• Gain peace of mind that income and data is secure with an FCA authorised payment institution

You provide the passion, we’ll provide the payments. Get in touch today to find out how we can help your organisation.

Web: www.harlandsgroup.eu

Click here to visit Harlands Group's leisure-kit listing


Connect with
water-kit.net
Magazine:
View issue contents
Sign up:
Instant Alerts/zines

Print edition
 

Find the right products and services for your company
News search
 
Advertise your products
on the leisure-kit Product Report
And reach over 57,000 leisure buyers

Call
+44 (0)1462 431385
 
On the cover

Nature Rocks

The Wildlife Trusts is helping preserve Britain's biodiversity
View feature>>
Catalogue gallery
 
Company profile
 
Freemotion Fitness

Freemotion Fitness is the global pioneer in fitness equipment and technology.
View full profile>>
 

To advertise your product and reach over 57,000 leisure buyers call
+44 (0)1462 431385 or email [email protected]
Water jobs
Powered by
leisureopportunities.com
Personal Trainers
Salary: Unlimited earning potential
Location:Elephant and Castle, London, UK
Company: Everyone Active
More>>
Personal Trainers
Salary: Unlimited earning potential
Location:Surrey Docks Water Sports Centre, London, UK
Company: Everyone Active
More>>
Personal Trainers
Salary: Unlimited earning potential
Location:Rotherhithe, London, UK
Company: Everyone Active
More>>
Personal Trainers
Salary: Unlimited earning potential
Location:Peckham Pulse Leisure Centre, London, UK
Company: Everyone Active
More>>
 
Water news
Powered by
leisureopportunities.com
04 Sep 2020
IAAPA cancels Attractions EXPO – pivots to virtual event

IAAPA has cancelled this year's Attractions Expo in Orlando and pivoted to a digital event, announcing a new virtual conference will take place on the same dates – 16-18 November.
More>>
25 Aug 2020
Warner Bros. to open Harry Potter studio attraction in Japan

Warner Bros. has revealed plans to develop a Harry Potter studio tour attraction in Japanese capital Tokyo.
More>>
 
Diary dates
Powered by
leisurediary.com
21-24 Sep 2020
SIBEC North America

Loews Coronado Bay Resort Coronado
United States
More>>
21-24 Sep 2020
Interbad

Messe Stuttgart
Germany
More>>
22-23 Sep 2020
(PAF) The Physical Activity Facilities Forum

Heythrop Park
United Kingdom
More>>
 
Property & tenders
Powered by
leisureproperty.com
Tender for license to occupy outstanding sports facilities in central London
Location: 11 - 25 Union St, London SE1 1SD
Company:Bankside Open Spaces Trust
More>>
Exciting leisure farm opportunity
Location: Waltham Abbey, Essex
Company:Lee Valley Regional Park Authority
More>>

 

To advertise your product and
reach over 57,000 leisure buyers
call
+44 (0)1462 431385

Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd