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15 Feb 2011 Lo-Q's virtual queuing system for waterparks Supplier: Lo-Q plc More Lo-Q plc details
Lo-Q plc promised guests an end to standing in queue lines with the launch of Q-credits. The product is a lightweight, waterproof wristband that clocks up time credits, eradicating the need to queue and enabling guests to relax and enjoy their day in the park. Once they have accumulated enough credits, they can choose which ride to enjoy.
Q-credits also adds security and convenience for guests as they don’t need to carry cash or credit cards in the park. Instead, the wristband displays the e-cash available which can be used to pay for food and beverages. Operators can also use Q-credits to offer a range of premium services, such as top-ups and gold card options that can be sold to fast-track guests onto the most popular rides.
The product can be branded and customised to reflect an individual park’s style or promote its special offers. It also provides access control to the park and can act as a smart key for lockers.
Q-credits has been tested at Aquopolis, one of the largest water parks in Spain, where visitors were invited to try out the new product for the last week of the 2010 season.
Serco Leisure Serco Leisure Operating Limited is one of the UK’s leading national operators of leisure centres, destination venues and elite sporting facilities. View full profile>>
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