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Class Check-in by Mindbody is designed to streamline the arrival experience by allowing for easy self check-in.
Mindbody, the cloud-based business management software and payments platform for the wellness services industry, has released Class Check-in, a new mobile application designed to simplify the class check-in process and improve the overall customer and front desk staff experiences for class-based wellness businesses.
The flow of customer arrivals for a class or session can sometimes result in crowded rooms and
lines, negatively impacting the customer experience and taking valuable time and attention
from both instructors and staff at the front desk.
Class Check-in facilitates a more streamlined arrival experience by allowing for easy self check-in.
The mobile application, available now in the iTunes App Store, works on the Apple iPad and can
be stationed at common class check-in points throughout a business such as the front desk or
directly outside classrooms. Customers can also see how many classes or visits they have left on
their account or in their package so they know when it’s time to renew.
By encouraging easy self check-in, Class Check-in frees up time for front desk
staff and instructors.
Front desk staff members can focus on ringing up transactions, helping
customers that are coming out of previous classes and answering questions related to
purchases and accounts. Likewise, instructors are free to prep their rooms and equipment,
welcome customers in a more personal way, or wrap up additional responsibilities before class
begins.
“There are times during the day when we’re really busy and we have more than one class
happening at once,” said Stephanie Stackhouse, owner of SLO Yoga Centre. “This app has been
great because students can take care of signing themselves in and getting situated, while our
front desk can help new students by providing them with information and more attention.”
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Supplier: MINDBODY, Inc
San Lius Obispo
United States
MINDBODY emerged from the simple idea that small business owners deserve the time to focus on what matters most: their customers. Our software has transformed that vision into the world's leading wellness services marketplace, linking hundreds of thousands of passionate health, wellness, and beauty professionals to the millions of clients they serve.
Booker by Mindbody is the leading cloud-based salon and spa management platform. Developed to meet the needs of spa and salon owners, the platform retains this focus on offering the features that health, wellness, and beauty businesses need to run efficiently and grow.
Web: uk.mindbodyonline.com
Click here to visit MINDBODY, Inc's
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